IHealth – News Brief of Apr 24, 2024


Island Health medical staff help pave the way to Go-Live

As Tertiary Go-Live approaches, medical staff from across the Island will be involved in the cutover process – transferring patient orders from paper to the electronic ordering (CPOE) platform. Providers’ contributions to the cutover process, alongside nursing, pharmacy, clinical and allied health colleagues, is required for a smooth transition to Go-Live. Cutover will begin several days before Go-Live. More details on what is expected of medical staff will follow soon.

Go-Live Dates for Tertiary Sites CPOE/Advanced EHR Activation

  • May 25, 2024: Victoria General Hospital, Gorge Road Health Centre (sub-acute), South Island Surgical Centre
  • June 8, 2024: Royal Jubilee Hospital

Complete mandatory education to prepare for Go-Live

  • Virtual Facilitated Classroom Education (via Zoom)
  • In-Person Workflow Reviews These sessions focus on your specific area of patient care, using case scenarios and practicing your CPOE training.

If you have not already done so, please register immediately by calling the Provider Education and Experience team at 250-713-0484, or email ihealtheducation@islandhealth.ca

Practice and get expert advice in the Engagement Labs

Practice what you have learned in classroom and virtual education sessions at IHealth Engagement Labs for medical staff, open 7 a.m. to 3 p.m. Monday through Friday.

Engagement Lab locations: VGH, S275, next to physician lounge and RJH, Royal Block 203.

“One of the most important things you can do to prepare for the transition to electronic order entry is to practice what you’ve learned in your training sessions,” says Dr. Andre de Wit, IHealth Medical Lead for Provider Education and Experience (ProEX). “The “PLYIH” (play) domain is a close replica of the live system, where you can practice your CPOE workflows as we get closer to Go-Live.”

Another advantage: after you sign-in to the PLYIH domain, you can practice anywhere you have computer access.

Access to the PLAY (PLYIH) Domain is available to all users through the Citrix Workspace folder. More detailed instructions can be found here.


Heart Health team makes great progress on order sets

New and updated policies supporting workflows in the EHR have involved months of collaborative effort by medical staff and Island Health leadership and colleagues from across the region. These policies provide clarity to medical staff as to their professional responsibilities within practice workflows.

These new and revised policies can be viewed here.

Thank you to medical staff who have shared their insight and expertise in policy and procedure development.


What’s Changing – Medical Staff – NEW! (PDF)

IHealth Medical Staff webpage

CPOE one-pager (PDF)

My IHealth Journey for Medical Staff (PDF)


If you have feedback, questions or concerns regarding the IHealth project, please contact:

  • Dr. Pooya Kazemi, IHealth Medical Site Lead, RJH – ph. 250-857-1670
  • Dr. Kellie Whitehill, IHealth Medical Site Lead, VGH – ph. 250-217-4995
  • Dr. Eric Shafonsky, Associate Chief Medical Information Officer – ph. 250-516-7234
  • Email cmioihealthoffice@islandhealth.ca

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